Pricing

•Prices, products and offers include GST
•All prices are correct at the time of online publication. Prices are subject to change without notice. Online pricing may differ from prices available elsewhere.
• All items are promoted in good faith to be available at the time of ordering.
• Sale items are only available at the lower price during the sale period.
• Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable.
• We reserve the right to correct any printing errors.

Delivery costs

Some large orders and bulky items may require an adjustment to quoted delivery costs. Please email details of the products required for a final freight cost. Alternatively, feel free to submit your order with query and we will contact you to arrange appropriate shipping. You may cancel your order at any time prior to processing.

Australian delivery

Please note that domestic orders are sent via Australia Post. All Australian orders should include a daytime delivery address and contact details. Please note that we are unable to accept orders to P.O. Box numbers.

Delivery delays

Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.International orderingInternational airmail orders are traceable to the point where they have left Australia. The delivery of these orders are subsequently reliant on overseas postal services. Lamstok will provide as much assistance as possible in tracing misdirected items but cannot be responsible for items lost by overseas postal services.

Additional information

Some international orders may require additional identification before being processed. The transmission of this information to Lamstok may affect estimated delivery times. Lamstok reserves the right to request additional identification prior to processing orders originating outside Australia.

Customs and international duty

Please be aware that your order may be subject to local Custom’s duties and/or local taxes in the country of destination. Please check with your local authority to ascertain applicable rates. Any additional charge must be borne by the recipient.

Returns, refunds and exchanges

Please contact us prior to returning goods to the Lamstok.No goods shall be refunded without prior agreement between the recipient and/or customer and Lamstok. Please include all return postage receipts. Delivery and packaging charges are not refundable unless as a result of our error. All returns of international shipments are subject to our International terms and conditions.

Australian law

There are a number of Australian laws in pertaining to fair trading and privacy including the Trade Practices Act 1974 and the Commonwealth Privacy Act 1988 (with Amendments in 2000). For more information on Australian legislation please visit http://www.scaleplus.law.gov.au/browse.htm. Dispute resolution services are also available in each Australian State and Territory.Feedback and complaints proceedureLamstok. welcomes feedback and attends to all complaints promptly. Please email us using the contact information presented on this page.For more information regarding our terms and conditions contact:

mail@lamstok.com